Security Awareness Course

Delivered by APL Security's experienced team, with over 45 years of combined industry expertise, this practical one-day course gives your staff the confidence and knowledge to handle real-world security situations safely and professionally.

45+ Years Experience
Suitable for all levels
One-day course

What You'll Learn

Our security awareness course covers the situations your staff are most likely to encounter, giving them practical skills they can apply from day one.

Dealing with Difficult Situations

Practical techniques for managing challenging interactions while keeping yourself and others safe.

Violence in the Workplace

Understanding triggers, warning signs, and legal obligations when violence occurs or is threatened.

Shoplifters

How to identify, monitor, and appropriately respond to shoplifting, including your legal powers.

De-Escalation

Communication strategies to calm volatile situations before they escalate to physical confrontation.

Risk Management

Identifying hazards, assessing risk, and implementing controls to keep your environment secure.

Drunk Customers

Safely managing intoxicated individuals, from refusal of service to removal, within the law.

Incident Reporting

Best-practice documentation, what to record, when, and how to ensure reports are accurate and useful.

Who Is This Course For?

Door supervisors & security staff
Retail & shop floor staff
Bar, venue & hospitality workers
Lone workers
Office & facilities managers
Anyone in a customer-facing role

Frequently Asked Questions