Who We Are
APL Security Group Ltd ("APL Security", "we", "us", "our") is a company registered in England and Wales. We are the data controller responsible for your personal data.
Data We Collect
We may collect and process the following categories of personal data:
Information you provide directly
- Name, email address, phone number
- Business name and job title
- Enquiry details, messages and correspondence
- Job application information (CVs, employment history, qualifications)
- SIA licence numbers (for operatives)
Information collected automatically
- IP address and browser type
- Pages visited and time spent on site
- Referral source (how you found our website)
- Cookie data (see Cookies section below)
How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and provide quotes for our services
- To deliver the security services you have contracted us to provide
- To manage our employment and recruitment processes
- To send you relevant information about our services (where you have consented)
- To comply with our legal and regulatory obligations
- To improve our website and services through analytics
- To handle complaints and disputes
Legal Basis for Processing
We rely on the following lawful bases to process your personal data:
- Contract: Processing necessary to fulfil a contract with you or take steps at your request before entering into a contract
- Legitimate Interests: For business operations, enquiry handling, and service improvement, where this is not overridden by your rights
- Consent: Where you have given clear consent, such as for marketing communications
- Legal Obligation: Where we are required to process data to comply with the law
Sharing Your Data
We do not sell your personal data. We may share your information with:
- Service providers: Email and communications platforms, CRM systems, and website hosting providers, all bound by data processing agreements
- Regulatory bodies: The Security Industry Authority (SIA) and other relevant authorities where required by law
- Professional advisers: Solicitors, accountants, and insurers, where necessary
- Law enforcement: Where required by law, court order, or to protect the rights and safety of others
We do not transfer your data outside the UK or European Economic Area without appropriate safeguards in place.
How Long We Keep Your Data
We retain personal data only for as long as necessary for the purpose it was collected:
- Client enquiries: 3 years from last contact
- Active contracts: Duration of contract plus 7 years
- Job applications (unsuccessful): 6 months, unless you consent to longer retention
- Operative employment records: As required by SIA and employment law
- Website analytics: 26 months
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access: Request a copy of the data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your data ("right to be forgotten"), subject to legal obligations
- Right to restrict processing: Request we limit how we use your data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests or for direct marketing
- Rights related to automated decision-making: We do not make solely automated decisions that significantly affect you
To exercise any of these rights, please contact us at info@aplsecuritygroup.co.uk. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies: Required for the website to function correctly
- Analytics cookies: To understand how visitors use our site (via Google Analytics, anonymised)
You can control cookies through your browser settings. Disabling cookies may affect website functionality. We do not use advertising or tracking cookies.
Contact Us About This Policy
If you have any questions about this Privacy Policy or how we handle your data, please contact us or write to us at:
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes acceptance of the updated policy.